People Communicating in the Workplace

 

Learning Methods  

One engaging aspect of I-SkillsZone and CTS system training is that participants choose their own real challenging work issues/situations (not other peoples’ circumstances or case studies) for practicing and applying the material. Other methods include:

  • Brief presentations
  • Live demonstrations
  • Use of innovative, interactive skills mats to accelerate learning with feedback and coaching on the skills and processes
  • Discussion exercises
  • Reinforcement tools